Privacy policy

Last Updated: 01/12/2025

At BookKiddy.store, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect
We collect the following information when you use our website:

1.1 Personal Information
• Name
• Email address
• Phone number
• Delivery address
• Billing address

1.2 Payment Information
We do not store your credit/debit card details.
All payments are securely processed through trusted third-party gateways such as PayHere.

1.3 Automatically Collected Data
When you browse our website, we may collect:
• IP address
• Browser type
• Device information
• Pages visited
• Cookies to improve your shopping experience

2. How We Use Your Information
We use your information to:
• Process and deliver your orders
• Communicate about your purchase (confirmations, updates, support)
• Improve our website and customer experience
• Send promotions or updates (only if you subscribe)
• Prevent fraud and enhance security

3. Sharing Your Information
We do not sell or rent your personal information.
We only share data with:
• Delivery partners (to ship your order)
• Payment processors such as PayHere (to complete transactions)
• Service providers who help operate our website
All partners follow strict privacy and security standards.

4. Payment Security
All online payments are handled securely through PayHere, which uses industry-standard encryption and PCI-DSS compliance.
We never store or have access to your card numbers or banking information.

5. Cookies
We use cookies to:
• Remember your preferences
• Improve website functionality
• Analyze site performance

You can disable cookies in your browser settings, but some features may not work properly.

6. Data Protection & Retention
We store your information only as long as necessary for:
• Order processing
• Legal and accounting requirements
• Customer support

We use secure servers and appropriate measures to protect your data.

7. Your Rights
You may request:
• Access to your personal data
• Correction of incorrect information
• Deletion of your personal data (where legally permitted)

Contact us anytime with such requests.

8. Third-Party Links
Our website may include links to external sites.
We are not responsible for the privacy practices of those websites.

9. Changes to This Policy
We may update this Privacy Policy occasionally.
Any changes will be posted on this page.

10. Contact Us
If you have questions about this Privacy Policy, please contact:

📧 bookkiddylk@gmail.com