Terms of service
Last Updated: 01/12/2025
Welcome to BookKiddy.store. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
1. General
These Terms & Conditions govern your use of BookKiddy.store and all purchases made through our website.
By shopping with us, you agree to comply with all terms stated here.
2. Products & Availability
• All products listed on our website are subject to availability.
• We make every effort to display accurate product information, but occasional errors may occur.
• Prices, descriptions, and stock levels may change without notice.
3. Ordering & Payment
• When you place an order, you will receive an order confirmation via email or SMS.
• All payments must be completed at checkout using the available payment options, including PayHere.
• We do not store or have access to your card or banking details.
• Orders may be canceled by us if payment fails or if fraudulent activity is suspected.
4. Shipping & Delivery
• We provide delivery across Sri Lanka through trusted courier partners.
• Delivery times are estimates and may vary due to courier delays, weather, or other unforeseen issues.
• Customers are responsible for providing accurate delivery information.
• If a parcel is returned due to incorrect address or repeated failed delivery attempts, additional delivery charges may apply.
5. Returns, Refunds & Exchanges
Our refund/return policy is as follows:
• Returns are accepted only for damaged, defective, or wrongly delivered items.
• Customers must notify us within 48 hours of receiving the order with photos of the issue.
• Returns must be unused and in original packaging.
• Refunds may be issued as store credit, replacements, or full refunds depending on the situation.
(If you want, I can create a full detailed “Refund & Return Policy” page.)
6. Pricing & Promotions
• All prices displayed are in Sri Lankan Rupees (LKR).
• Promotions and discounts are offered for limited times and cannot be combined unless stated.
• We reserve the right to change prices or end promotions without prior notice.
7. User Responsibilities
By using our website, you agree that you will:
• Provide accurate information
• Not engage in fraudulent or harmful activities
• Not misuse or interfere with our website’s functionality
8. Intellectual Property
All content on BookKiddy.store—including images, text, logos, and designs—is the property of BookKiddy and is protected under copyright laws.
You may not copy, distribute, or reuse any content without permission.
9. Limitation of Liability
BookKiddy.store is not responsible for:
• Delays caused by courier services
• Product misuse
• Losses due to incorrect information provided by customers
• Website downtime or technical issues
Our maximum liability is limited to the amount paid for the specific order.
10. Third-Party Services
We use third-party services (e.g., PayHere for payments).
Their terms and privacy policies also apply.
11. Changes to Terms
We may update these Terms & Conditions at any time.
Updated versions will be posted on this page.
12. Contact Us
For questions or support, contact:
📧 bookkiddylk@gmail.com